2. External Communication

Module Description

Module 2: External Communication with Human Intervention highlights the essential role of human judgment in managing external communication for investment relations. Participants will explore why strategic thinking and relationship management remain critical, especially in direct interactions with stakeholders. The module examines areas where automation and AI have limited application, such as personalized communication and nuanced decision-making. By the end, participants will understand the key areas in external communication where human intervention is indispensable, despite the growing presence of automation and AI in investment relations processes.